Recently I integrated Firebase analytics and crashlytics to track user events and detect crashes to optimize app performance.
In my app, I don't have any single user information, I just track to know what is clicked more.
But play console rejects my app for below reasons (I asked for support)
To resolve this, please:
- Missing Data Retention Disclosure: Your privacy policy must comprehensively disclose how your app (including third-party SDKs) handles user data. Currently, your policy does not state how long data is stored or retained.
- Missing Data Deletion Disclosure: You are required to inform users how they can request the deletion of their data. Even if the data collected is anonymous, your policy document must still provide clear information on your retention practices and any available deletion options to remain compliant.
My question is, if user data is anonymous, how can I even delete the data for specific user?
Accepted Answer
> how can I even delete the data for specific user?
They're not asking you to do that.
They are asking you to clearly state in your privacy policy, how you are handling user data, and what deletion options are available.
So if you are only collecting anonymous data that can't be traced back to the individual user, and therefor there simply is nothing they could request to be deleted, then it needs to clearly state that in no uncertain terms.
C3roe